Training for the Regional Committees. The training of regional committees for access to health and social services in English is offered as a self-paced audiovisual training. It was designed to provide you with information on all aspects of access to health services and social services in English in the Quebec healthcare network. This flexible training…
Partner Tools and Resources: CHSSN. The Centre of Expertise ACESS is lucky to have Community Health and Social Services Network (CHSSN) as one of their main partners. This community-based organization has a vast catalog of ressources including socio-demographic and research documents, Research publications funded through the CHSSN and INSPQ and ISQ, and more. Make sure…
Organizational Analysis of Mental Health Services Accessibility for the English-Speaking Community of the Capitale-Nationale Region. *AVAILABLE IN FRENCH ONLY* This report begins with an analysis of the use of English as a determinant of access to mental health services in the Capitale-Nationale region and the response of the health and social services network to the…
Linguistic Accessibility to Health Services for Minority Communities: the American and Canadian Experience. *AVAILABLE IN FRENCH ONLY* This presentation summarizes two studies, one American and one Canadian, in order to highlight best practices and draw conclusions regarding the linguistic accessibility of health services for minority communities. The author concludes that there is no one-size-fits-all model,…
Organizational Culture Profile | Saint Brigid’s Home. *AVAILABLE IN FRENCH ONLY* This study was conducted in the wake of the changes orchestrated by the coming into force of Bill 10 in 2015 with the CHSLD Saint Brigid’s Home, which is responsible for providing care to an English-speaking population in the Quebec City region.This study focuses…
Public Health Action Plan for the English-Speaking Community in the Capitale-Nationale Region 2011-2015. This action plan builds on the Regional Action Plan but focuses on activities for the English-speaking population. Data indicates that the English-speaking population is particularly prone to isolation, which can lead to many physical and mental health problems. Consequently, the objectives for…
Towards Network Collaboration Modes (for Health Network Staff Working with English-Speaking Clients in Areas with a Low Density of English-Speaking Populations). *AVAILABLE IN FRENCH ONLY* This research project pre-framing report identifies characteristics of the experiences of people working with English-speaking clients in territories with a low English-speaking population density. To carry out this exploratory qualitative…
The Holland Centre Experience | A Community Development Model for Minorities. This flagship report presents an analysis of the components of the Holland Centre’s success as well as the tools needed to help other minority language communities develop essential services. The Holland Centre, located in Quebec City, was a partnership of four public agencies and…
Exploratory Study of the Challenges Encountered by Professionals and Practitioners in Providing Perinatal Services to Clients with Linguistic and Cultural Barriers in the Capitale-Nationale Region. *AVAILABLE IN FRENCH ONLY* This study identifies the main challenges encountered by professionals and practitioners in providing perinatal services to clients with linguistic and cultural barriers in the Capitale-Nationale region.…
Evaluation of the Implementation Process of the Bilingual Access Point at Jeffery Hale – Saint Brigid’s (GAB JHSB). *AVAILABLE IN FRENCH ONLY* The objective of this evaluation was to monitor and analyze the implementation process of the Bilingual Access Point at the Jeffery Hale – Saint Brigid’s (JHSB) institution, regarding the region’s service offer. The…