Exploratory Study of the Challenges Encountered by Professionals and Practitioners in Providing Perinatal Services to Clients with Linguistic and Cultural Barriers in the Capitale-Nationale Region

Exploratory Study of the Challenges Encountered by Professionals and Practitioners in Providing Perinatal Services to Clients with Linguistic and Cultural Barriers in the Capitale-Nationale Region. *AVAILABLE IN FRENCH ONLY* This study identifies the main challenges encountered by professionals and practitioners in providing perinatal services to clients with linguistic and cultural barriers in the Capitale-Nationale region.…

Evaluation of the Implementation Process of the Bilingual Access Point at Jeffery Hale – Saint Brigid’s (GAB JHSB)

Evaluation of the Implementation Process of the Bilingual Access Point at Jeffery Hale – Saint Brigid’s (GAB JHSB). *AVAILABLE IN FRENCH ONLY* The objective of this evaluation was to monitor and analyze the implementation process of the Bilingual Access Point at the Jeffery Hale – Saint Brigid’s (JHSB) institution, regarding the region’s service offer. The…

Improvement Plan for Access to Primary Health Care and Services for the English-Speaking Community in Quebec (FASSP Project)

Improvement Plan for Access to Primary Health Care and Services for the English-Speaking Community in Quebec (FASSP Project). *AVAILABLE IN FRENCH ONLY* This paper evaluates the implementation and impact of the Primary Health Care Transition Fund (PHCTF) project, an initiative of the Community Health and Social Services Network (CHSSN) that is funded by the federal…

Customer Study | Portrait Update of the English-Speaking Clientele of the Quebec City Region

Customer Study | Portrait Update of the English-Speaking Clientele of the Quebec City Region. *AVAILABLE IN FRENCH ONLY* Based on data from the 2011 Canadian census, this study makes projections on the demographic plan, the housing needs at the CHSLD Saint Brigid’s Home and Jeffery Hale, and the community services for English-speaking seniors aged 65…

Cultural and Language Adaptation in the Current Services: Management Perspectives Working in the CLSCs of the Capitale-Nationale Region

Adaptation in the Current Services: Management Perspectives Working in the CLSCs of the Capitale-Nationale Region. *AVAILABLE IN FRENCH ONLY* The purpose of this study is to understand, from the perspective of managers, the state of cultural and linguistic adaptations within the ongoing services offered by the CLSCs in the Capitale-Nationale territory that deal with immigrant…

Evaluation Report : NPI Wellness Centres for English-Speaking Seniors in Québec

Evaluation Report : NPI Wellness Centres for English-Speaking Seniors in Québec. This document presents the results of Phase 1 of an evaluation of Wellness Centres for English-speaking seniors in Quebec, which have developed within the Networking and Partnership Initiative (NPI) led by the Community Health and Social Services Network (CHSSN). Its purpose is to contribute…